Your privacy matters to us. This page explains exactly what personal data criex app collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Your Data, Your Rights
Six things every criex app player should know about how their personal information is managed on the platform.
Criex app collects only the personal data that is genuinely necessary to operate your account, process your transactions, and keep the platform secure. We do not collect data for the sake of it, and we do not build advertising profiles from your activity.
All data transmitted between your device and criex app is protected using industry-standard TLS encryption. Sensitive information such as payment account numbers is stored in encrypted form and is never accessible to unauthorised parties inside or outside the organisation.
Criex app does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the criex app ecosystem and is only shared with trusted service providers who help us operate the platform — and only under strict confidentiality agreements.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we will process your request promptly. Account closure requests include full data deletion in line with our retention policy.
Criex app uses cookies only for essential platform functions — keeping you logged in, remembering your preferences, and measuring basic site performance. We do not use third-party advertising cookies or tracking pixels that follow you across other websites.
Criex app will only send you promotional messages if you have opted in to receive them. You can update your communication preferences at any time through your account settings or by contacting support. Transactional messages — such as deposit confirmations — are always sent regardless of preference settings.
Criex app is an online gaming and sports betting platform serving players in Bangladesh. We operate the website at criex-app.net and all associated mobile applications and services. When this privacy policy refers to "criex app", "we", "us", or "our", it means the operator of the criex app platform.
This privacy policy explains how criex app collects, uses, stores, and protects the personal data of players who register and use the platform. It applies to all services available on criex app, including fishing games, bingo, baccarat, boxing betting, and any future services added to the platform.
If you have any questions about this privacy policy or how criex app handles your personal data, contact us at [email protected] before using the platform.
Criex app collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from payment processors. Here is a breakdown of what we collect and why:
| Data Type | Examples | Source |
|---|---|---|
| Identity data | Full name, date of birth | You provide at registration |
| Contact data | Mobile number | You provide at registration |
| Payment data | bKash / Nagad / Rocket account number | You provide when transacting |
| Transaction data | Deposit amounts, withdrawal history, bet records | Generated automatically |
| Device data | IP address, device type, browser, OS | Collected automatically |
| Usage data | Pages visited, games played, session duration | Collected automatically |
| Verification data | ID documents (when requested) | You provide when requested |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. We also do not collect financial data beyond what is necessary to process your deposits and withdrawals through bKash, Nagad, and Rocket.
Criex app uses the personal data we collect for the following purposes:
Criex app does not use your personal data to make automated decisions that significantly affect you without human review. If you believe an automated decision has been applied to your account incorrectly, contact our support team to request a manual review.
Criex app processes your personal data on the following legal grounds:
Criex app does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:
Criex app will never share your personal data with advertisers, data brokers, or any party whose primary purpose is to use your information for commercial gain outside of the criex app platform.
Criex app uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use the following types of cookies:
Criex app does not use advertising cookies, retargeting pixels, or any tracking technology that follows you across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform.
Criex app takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:
While criex app takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately at [email protected].
Criex app retains your personal data for as long as your account is active and for a period after closure as required by law and our internal policies. Specifically:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account deletion before the retention period expires, we will restrict processing of your data to the minimum required by law and delete everything else promptly.
As a criex app player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Criex app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on the platform, we will close the account immediately and delete all associated personal data without delay.
If you believe a minor has created an account on criex app, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms, including criex app.
Criex app may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via the contact details on their account and update the "Last Updated" date at the top of this page.
We encourage you to review this privacy policy periodically. Your continued use of criex app after any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this privacy policy or the way criex app handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 5 business days.
Our support team is available 24 hours a day, 7 days a week. You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full rules governing your use of criex app.
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Register on criex app in under two minutes. Your personal data is encrypted, never sold, and fully under your control. Deposit via bKash, Nagad, or Rocket and start playing instantly.
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