These terms and conditions govern your use of criex app and all services available on the platform. Please read them carefully before registering or placing any bets. By creating an account on criex app, you confirm that you have read, understood, and agreed to everything on this page.
Key Points
These six points summarise the most important parts of the criex app terms and conditions. The full terms follow below.
Criex app is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on the platform. We verify age during registration and reserve the right to request additional documentation at any time. Accounts found to belong to minors will be closed immediately and any funds returned.
Each player is permitted to hold exactly one account on criex app. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is a violation of these terms. Duplicate accounts will be closed and any associated balances may be forfeited without notice.
All transactions on criex app are processed through bKash, Nagad, and Rocket. The minimum deposit is ৳100 and the minimum withdrawal is ৳200. Withdrawals are processed to the same payment method used for the most recent deposit. Criex app does not charge fees on standard transactions, but your mobile banking provider may apply their own charges.
All bonuses and promotions on criex app are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement has been met. Criex app reserves the right to modify, suspend, or cancel any promotion at any time. Attempting to abuse bonus offers will result in account suspension.
You are responsible for keeping your criex app login credentials secure. Do not share your password with anyone. Criex app will never ask for your password via email, chat, or phone. Any activity that occurs on your account while you are logged in is your responsibility, regardless of whether you authorised it.
Criex app provides deposit limits, session time reminders, and self-exclusion options to all players. If you feel your gaming is becoming a problem, you can contact our support team at any time to activate these tools. We take responsible gaming seriously and will act on any request promptly.
By accessing criex app, creating an account, making a deposit, or placing any bet on the platform, you confirm that you have read these terms and conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and criex app.
If you do not agree with any part of these terms, you must not use criex app. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. Criex app recommends that you review this page periodically to stay informed of any changes.
These terms apply to all services available on criex app including fishing games, bingo, baccarat, boxing betting, and any future game categories added to the platform.
To use criex app, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
Criex app reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation when requested may result in account suspension and withholding of funds pending investigation.
Registering on criex app while under the age of 18 is a serious violation of these terms. Any account found to belong to a minor will be closed immediately and the matter may be reported to relevant authorities.
When you register on criex app, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, mobile number, and a valid bKash, Nagad, or Rocket account number for payment processing. Providing false information during registration is a violation of these terms and may result in immediate account closure.
Each person may hold only one account on criex app. If you have forgotten your login details, use the account recovery option on the login page or contact our support team. Do not create a new account — duplicate accounts are subject to closure and balance forfeiture.
You are responsible for maintaining the confidentiality of your username and password. Criex app will never contact you to ask for your password. If you suspect your account has been accessed without your authorisation, contact support immediately so we can secure your account.
Account registration on criex app is free. There is no fee to create an account, and you are not required to make a deposit immediately after registering.
Criex app processes all deposits and withdrawals through bKash, Nagad, and Rocket. These are the only accepted payment methods on the platform. Transactions via bank transfer, credit card, or any other method are not supported at this time.
The following transaction limits apply to all criex app accounts:
Withdrawals will be sent to the same mobile banking account used for your most recent deposit. Criex app does not transfer funds to third-party accounts or accounts not registered in your name. If your payment account details change, contact support before making a withdrawal request.
Criex app does not charge fees on standard deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply their own transaction charges. These charges are outside criex app's control and are the player's responsibility.
Withdrawals may be delayed if your account has not completed identity verification, if a bonus wagering requirement has not been met, or if a transaction is flagged for security review. Criex app will notify you if any delay applies to your withdrawal.
All bets placed on criex app are final once confirmed. You cannot cancel, modify, or reverse a bet after it has been submitted. Please review your selections carefully before confirming any wager.
Each game category on criex app — including Dragon Fishing, Royal Fishing, West Hunter Bingo, Super Bingo, Baccarat, and Boxing — has its own specific rules. These rules are displayed within each game and must be read before play. In the event of a conflict between a game's specific rules and these general terms, the game-specific rules take precedence for that game category.
Criex app reserves the right to void any bet that was placed as a result of a technical error, a pricing error, or any other system malfunction. In such cases, the stake will be returned to your account balance. Criex app will not be liable for any losses arising from technical issues beyond our reasonable control.
Criex app offers bonuses, daily missions, and promotional rewards to eligible players. All bonuses are subject to the specific terms attached to each offer, including wagering requirements, time limits, and eligible game restrictions. These specific terms are displayed alongside each promotion.
General bonus rules that apply across all criex app promotions:
If criex app determines that a player has registered or played with the primary intention of claiming bonuses rather than genuine gaming activity, the platform reserves the right to close the account and void all associated balances.
The following actions are strictly prohibited on criex app. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Criex app monitors all account activity for signs of prohibited conduct. Our security team reviews flagged accounts and takes action based on the evidence available. Players who believe their account has been incorrectly flagged may contact support to appeal the decision.
Criex app reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that:
If your account is suspended pending investigation, you will not be able to log in, deposit, or withdraw during the suspension period. Criex app will contact you via the email or phone number registered to your account to inform you of the reason and the expected timeline for resolution.
You may also request to close your own account at any time by contacting our support team. If you close your account voluntarily, any remaining balance will be returned to your registered payment method within 5 business days, provided no outstanding wagering requirements apply.
Criex app is committed to promoting responsible gaming among all players on the platform. We believe that gaming should be an enjoyable activity, not a source of financial stress or personal harm. We provide the following tools to help players stay in control:
To activate any of these tools, contact our support team or visit the responsible gaming page. Requests for self-exclusion will be processed within 24 hours. Once a self-exclusion is active, it cannot be reversed until the exclusion period has expired.
If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for guidance and support resources.
Criex app collects and processes personal data in accordance with our Privacy Policy. By registering on criex app, you consent to the collection and use of your personal information as described in that policy. The types of data we collect include your name, mobile number, payment account details, device information, and gameplay activity.
We use this data to operate your account, process transactions, prevent fraud, comply with legal obligations, and improve the criex app platform. We do not sell your personal data to third parties. For full details on how your data is handled, please review our Privacy Policy.
Criex app provides the platform on an "as is" basis. While we work hard to maintain uptime and reliability, we cannot guarantee that the platform will be available at all times or free from technical errors. Criex app will not be liable for:
In all cases, criex app's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.
Criex app may update these terms and conditions at any time. When we make significant changes, we will notify registered players via the contact details on their account. The updated terms will be posted on this page with a revised "Last Updated" date.
Your continued use of criex app after any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.
If you have any questions about these terms and conditions, or if you need to raise a dispute or complaint, please contact the criex app support team. We aim to respond to all enquiries within 24 hours.
Our support team is available 24 hours a day, 7 days a week. You can also visit our FAQ page for answers to common questions about accounts, payments, and games on criex app.
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Register on criex app in under two minutes, deposit via bKash, and access fishing games, bingo, baccarat, and live boxing betting — all from one account.
18+ only. Gambling involves financial risk. Please play responsibly. Responsible Gaming